What does the "Deliver, Service, and Support" domain primarily ensure?

The "Deliver, Service, and Support" domain is fundamentally focused on ensuring operational excellence in IT service delivery. This domain incorporates practices that contribute to the provision of high-quality services to users and stakeholders, which is essential for maintaining reliability and customer satisfaction.

Operational excellence in this context refers to the efficiency and effectiveness with which IT services are delivered to meet defined service levels. This includes processes related to service operation, service level management, incident management, problem management, and other service delivery components that are necessary for supporting business operations effectively.

Maintaining a high standard of service delivery not only helps in meeting the expectations of users but also aligns with the broader goals of the organization. Thus, the emphasis on operational excellence is crucial for ensuring that IT contributes positively to the overall business performance.