What does the term "process capability assessment" refer to in COBIT?

The term "process capability assessment" in COBIT refers to a structured evaluation of the maturity level of a process. This assessment is integral to the COBIT framework as it helps organizations understand how well their processes are performing against established standards and practices. By evaluating a process's maturity, an organization can identify areas for improvement, assess risks, and determine how effectively the process supports business goals.

This structured approach involves specific criteria and assessments that provide insights into the strengths and weaknesses of processes within the governance framework. It does not merely involve a superficial review or informal discussion, which would not yield the comprehensive understanding required for effective process management. Through maturity levels, organizations can benchmark their practices, track progress over time, and align their operations with best practices.