Which guideline describes that performance management should support different types of assessments?

The notion that performance management should be flexible is essential for effectively supporting different types of assessments. Flexibility within performance management allows organizations to adapt their metrics, evaluation processes, and methodologies to suit varying contexts, objectives, and operational environments.

In a dynamic business landscape, organizations face a myriad of situations that may require tailored assessment strategies. By having a flexible performance management framework, they can easily modify their assessment criteria and approaches based on the unique demands of different departments, projects, or business goals. This adaptability ensures that the assessments remain relevant and useful across varied scenarios, ultimately leading to more accurate and actionable insights.

The other options present limitations that would hinder effective performance management: being inflexible would constrain organizations from adjusting to different needs; providing unreliable results would undermine the credibility of assessments; and while consistency with the COBIT framework is important, it is ultimately the flexibility that enables the framework to be applied effectively in diverse circumstances.